Shop Policies

Welcome

Thanks for shopping Hey Mavens. Every item is in Nashville, by yours truly {Annika, here!}. Most items have a turn around time of 3-5 business days, unless otherwise stated.

Payment

Payment is due upon checkout. Sales tax of 9% is charged for packages shipping within the state of Tennessee. Sorry, no holds.

Shipping

All packages shipping within the United States are eligible Flat Rate Shipping. Pay just $5 for any size order to ship USPS First Class. Most packages take 2-5 days to arrive within the United States.

Packages shipping to Canada ship Flat Rate for $10.

Wherever applicable, upgraded shipping is available for a nominal fee. If you need your package expedited, please just message me and let me know.

International shipping is calculated based on weight.

Refunds and Exchanges

Due to the handmade and made-to-order nature of my products, as well as for hygienic reasons, I can not offer returns, refunds, or exchanges except for in cases of craft{wo}manship issues. Thank you for understanding. At this time, we do not offer price adjustments. If you experience an issue with your order, please contact me at annika@heymavens.com

Price Adjustments

At this time, we do not offer price adjustments. Sale items are final sale, and no price adjustments will be made on previous orders.

Order Cancellations

Once your order is placed, it is considered final and cannot be cancelled, returned, or altered. Please take care to read the listing in full, view all product photos, review the size guide, shop policies, FAQ, and current turn-around times before completing your order. Refunds will not be issued for failure to do so. Your order will be completed based on our current production schedule unless other arrangements have been made prior to placing your order.